5 Best Chatbot Platforms in India
Chatbot, which came as a relatively unknown concept in the technological field but, with time, is now one of the necessities for mainstream businesses.
Also, it points out the acceleration with which artificial intelligence is revolutionizing technologies and enhancing the capability to replicate human behavior. With the Chatbot Platform, it is possible to let machines act like humans and support businesses by having an automated user interface.
Moreover, we are well aware of the global reach of AI chatbots for websites. Even India is also a key player in the technological market today. Also, many Chatbot Platforms are well-positioned to compete not just in the country but also globally.
Hence, if you are a business or brand looking for digital assistance and a better user experience, then you need to find a firm solution that is a brilliant chatbot generator.
Let’s dive into some of the stats and facts.
Forbes suggests that more than 50% of all searches by 2020 will be voice-driven.
Gartner’s report shows AI will be a mainstream customer experience investment in the next coming years. Also, 47% of businesses will be using chatbots, and 40% will deploy virtual assistants.
Accenture asserts that digital consumers prefer platforms with voice or textual interfaces.
80% of organizations are expected to have some sort of chatbot automation by 2020, as suggested by Outgrow.
On the other hand, there are 300,000 chatbots on Facebook run by VentureBeat.
Invesco suggests that chatbots can help businesses save up to 30% on customer support.
Suggested Reading: 7 Facts you didn’t know about chatbot platforms
Moreover, people are already habitual of “OK, Google, What’s on my calendar today?” it’s all about supporting users with an impressively transparent experience with your brand and achieving immense success.
To accomplish this, you need to figure out how to deploy an AI chatbot for a website and do it by our top list of bot builders.
Thus, if you are an India-based business or brand confused about finding the right chatbot generator, you must look deeper into this list of the top 5 best chatbot platforms in India. This will help you make the wise decision to support your business with new means.
5 Best Chatbot Platforms in India
This blog lists the 5 best chatbot platforms from India, supporting numerous marketplace sectors or industries. So, take a look over this user-friendly Chatbot Platform and learn some of the best choices for your brand.
BotPenguin
BotPenguin is an impressive Chatbot Platform that supports businesses and budding entrepreneurs to have an automated user interface over their website.
Its motive is to keep the minor and become a known brand in this highly competitive marketplace. Its exquisite bunch of tools and chatbot generator makes it possible for every business to savor technology in less and with no investment.
Features
- Non-coding Chatbot Platform for everyone.
- Template based on numerous industries and use cases.
- Conversational flow can be set.
- Highly personalized building platform.
- Smart and intelligent technologies are leveraged- AI, NLP, and machine learning.
- Supports numerous industries- Healthcare, banking, travel & hospitality, E-Commerce, and much more.
Clients
- Punjab Agro
- Five Rivers
- Bonobo
- Homesafe
- Modex
Pricing Plan
BotPenguin’s Chatbot Pricing includes three plans: Baby Plan, King Plan, and Emperor Plan. So what are you waiting for? Discover its features in detail and install your first chatbot for FREE now!
Haptik
It is an Indian-based chatbot generator in Mumbai that was founded in 2013. Reliance Industries Limited acquired Haptik in 2019. It develops chatbot technology to enable businesses to build conversational AI interfaces over the website.
They also have an application on iOS and Android to make enterprises get the power instantly. Also, it is a personal mobile application powered by artificial intelligence and human assistance.
Features
They offer chatbots that help to do:
- Set important reminders
- Plan a vacation or holiday: You can book a flight, train, can, and hotel for your successful trip.
- Find nearby places with just a few clicks.
- You can recharge and pay your essential bills without any delay.
- Other miscellaneous services include checking train status, shopping, booking movie tickets, ordering food, and more.
Clients
- HDFC Life
- Samsung
- Sharekhan
- Edelweiss tokio
- Goibibo
- Amazon pay
- Coca-Cola
Gupshup
Our third chatbot platform is one of the world’s largest omnichannel messaging platforms. It has over 165 billion messages sent and 4.5 billion per month. This is a chatbot generator that allows businesses to build, deploy, and publish a chatbot within a few minutes.
Another fantastic thing is that it offers tools for the entire bot cycle and works across numerous platforms. That means you can deploy it with just one click on Slack, skype, telegram, and many other email platforms.
Services it offers
- Chatbot building tools for everyone
- Different tools for coders and noncoders alike simplify the process.
- Template bot for businesses
- Provides a list of pre-built bot templates.
- Flow Bot Builder for non-developers
Clients
It works with brands like
- Cisco
- Titan
- Tata sky
- Flipkart
- ICICI
- Ola
Avaamo
It is ranked among the innovative AI startups. It enables the dynamic generation of new conversational UI from scratch using AI, NLP, ML, and their associated entities and intents.
Its chatbot helps you process and understand complex user complaints or requests. With NLP power, it extracts solutions with very high accuracy and reduces the possibility of errors.
Services & Highlights
- Offers predictive modeling with unstructured data sets.
- Advanced ML techniques
- Unsupervised deep learning
- Supervised learning and expert review
- 6 industries
- 200k pre-built models
- 150+ pre-built integrations and 9+ deployment channels
Clients
Its client list is extensive and involves:
- Wipro
- Nokia
- Reliance capital
- ICICI Prudential
- Birla Sunlife insurance
- India first life insurance
Senseforth
Senseforth is a Chatbot Platform in AI (artificial intelligence) and computational linguistics that offers natural language customer interactions of high quality at scale.
It can be a solution for looking for a highly exclusive bunch of tools to serve their customers with an impressive user interface.
Features
- NLP: Benchmarked NLP engines built with proprietary concepts to make businesses have a more relevant tool in their systems.
- Guided learning: It means it is continuously based on user inputs, pattern recognition, and feedback. Moreover, safe from internet trolls.
- Senseforth bots can be deployed anywhere on the website, mobile, internal systems, messaging platforms, and more.
- Acts instantaneously according to the context and the user’s needs.
- Results in meaningful information and identifies root causes, and takes systematic action.
Clients
- HDFC Bank
- ICICI Bank
- Airtel
- Godrej Properties
- Manipal Hospitals
Conclusion
Artificial intelligence chatbots can be very useful for your company because they allow you to automate customer care, sales, and marketing at little cost.
There may be a lot of choices, but picking the one that’s right for your company comes down to prioritizing a few things. Above is the list of top runners acting in the digital marketplace and supporting businesses to become one of the most well-known brands of all time.
Hence, if you are still confused, I suggest you consider “BotPenguin” for its feasible pricing chart, exclusive and full-fledged Chatbot Platform. It would go with your marketing strategy and let you function seamlessly in this highly competitive market.
Remember that artificial intelligence chatbot technology is still fast developing, and we do not anticipate a slowdown in 2024 or the years beyond.
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