7 Best Free AI Chatbot Platforms Emerging in 2020
What is a chatbot?
In this blog, you will get to know about the best AI chatbot platforms emerging in 2020. Let us know about chatbots before jumping to that.
A chatbot is a software that “understands” and replies to our conversational input using either pre-defined rules, Natural Language Processing, and Machine Learning.
The software can perform many tasks, ranging from lead generation by lead generation to content automation, customer support, or recruitment. AI chatbots platforms are in trend these days.
What is an AI chatbot?
A subset of chatbots, an AI Chatbot, is certainly the most talked-about category of chatbots these days. These AI chatbot platforms can understand language outside of pre-programmed commands and can learn based on the experiences it receives from visitors. AI enlables chatbot to make changes based on experiences and become smarter over time as chatbot interacts with new users. Thes chatbot can be applied to a range of uses — from sentiment analysis to predic about a visitor what he/she is looking for on your website.
How should the best chatbots for businesses be? How to choose the best AI chatbot for your website?
Before venturing to look for a company to build a chatbot for your business, AI chatbot for a website or anything similar, one should be clear with the exact needs and purposes for which you need to deploy chatbots. Prepare frequently asked questions (FAQs) and test the chatbot many times before deploying it.
Which is the best chatbot platform for your business?
Many companies have come up to cater to this demand, making free AI chatbot platforms for business. It can be difficult to choose a suitable chatbot making company for your business. Therefore here is a list of 7 best free AI chatbot platforms emerging in 2020
BotPenguin — an AI-powered chatbot platform makes AI Bots that enables you to quickly and conveniently build chatbots to communicate and engage your customers on the website, messenger applications, and other platforms. Its 24x7x365 availability, No human error, Zero Waiting Time, high conversion rate, and automation are its USPs.
Its key features are as follows:
- Natural Language Processing
- Zero Development Time
- Zero Setup Cost
- Conversational UI
- Deep Analytics
- Easy to Integrate
- Cost-Effective
- Easily Customized
- Strong Validation
- Human Handover
- Multiple Messaging Channels
- Branching
- Capable of being trained
Pandorabots
Pandorabots is an artificial intelligence company that runs a web service for building and deploying chatbots. It is one of the oldest and largest chatbot making companies in the world.
Its key features are as follows:
- Multilingual
- Context-aware
- Open standards
- Code and No code options to cater to designers and coders
- Iterates rapidly
- Cross channel
- Voice-enabled
- Flexible and extensible
Botsify
Botsify is an AI Bot and ML conversational agent builder platform. Botsify makes it easy for the clients to put up their next chatbot without having to code, all because of their intelligent core of NLP Algorithms and an interface which is very easy to use. The self-learning chatbot and human interference make it easy for any business to incorporate into their existing channels including Facebook and website.
Its key features are as follows:
- Data Store
- Media Blocks
- Greeting Page Messaging
- Story Tree
- Acquire commenters
- Conversational forms
- Live chat
- Speaks multiple languages
LivePerson
AI-powered Conversational Cloud by LivePerson has facilitated over a billion brand-to-consumer conversations possible for various businesses all across the world. It makes it easy for consumers to ask questions and make purchases in the messaging channels they use every day.
Its key features are as follows:
- App messaging
- Web messaging
- Voice to messaging
- Social messaging
- Email messaging
- Third-party messaging
Chatfuel
Chatfuel was launched in the summer of 2015 to make bot-building easy for anyone. They are one of the leading platforms for chatbots on messengers of various social media applications. Their major clients include major worldwide names like Adidas, T‑Mobile, TechCrunch, LEGO, Golden State Warriors, and many others.
- Its key features are as follows:
- VIP Support
- Synced Cloning
- Account Manager
- Bot-Building Help
- Facebook Ads Setup
- White-labelled dashboard
Aivo
Founded in 2011, Aivo deals in developing support software solutions with AI for its clients. Today, Aivo is the leader in Latin American with offices in nine countries. Last year, Aivo handled over 120 million conversations in English, Spanish, and Portuguese.
Its key features are as follows:
- Normalization (NPL)
- Classification
- Contextualization
- Intention identification
- Semantic Assistance
- Selection of the best response
- Empathic response
BotsCrew
BotsCrew — a global leader in development of AI based chatbots has offices in London, UK, and Lviv, Ukraine.
It was founded in 2016. It designs and develops custom AI chatbots to help small and medium enterprises improve customer experience for their customers. Their well-trained AI chatbots ensure 24/7 customer support, lead generation, market research etc.
Its key features are as follows -
- Business Analysis
- Design
- Development
- Support
- Marketing
Conclusion
AI Chatbots are going to dominate every industry in the coming future, and thus companies must deploy them into their operations before their competitors do so to stay competitive. Having said that, one must not worry much that these AI Chatbots will replace humans or not, because they are meant to complement human effort, not to replace them.
